According to a comprehensive foreign media report, the Cathay Pacific Air Passengers Union said that its members felt “angered” in the recent media reports that Cathay Pacific flight attendants were “thieves.”
Last week, Cathay Pacific took a surprise patrol of a flight from South Korea to Hong Kong, and found croissants, milk, cheese and other on-board items from the baggage of several flight attendants. This matter subsequently became a hot spot in media coverage.
According to the South China Morning Post, thief-small acts have always been regarded as an informal benefit. Common items that the flight attendants have taken without permission from Cathay include pens, extra on-board travel kits, cutlery, wine glasses, and even bread. .
Cathay Pacific flight service manager Ed Higgs cautioned employees that the new zero tolerance policy applies to everything, regardless of value.
However, the union representing the flight attendants of Cathay said that the relevant reports referred to all flight attendants as thieves without any actual evidence. For the six flight attendants who were caught, the union said that the whole incident was exaggerated and the report was not accurate.
However, the union also admitted that some flight attendants will take away some uneatable perishable food that would have been disposed of. It said: “Sometimes, some people may feel that it is too wasteful to let perishable items be disposed of. Cathay certainly has the right to stop us from saving the environment, but it is intolerable to us to call us thieves.”
In addition, Cathay Pacific flight attendants revealed to the media that Cathay employees’ meals are as good as those in economy class meals. The flight attendants can only wait for the passengers to choose the meals before they can use the remaining meals as employee meals. Strictly speaking, these are just “kitchens leftovers”. Because some of the routes have short voyages, the flight attendants have no time to eat, so they can only bring one or two croissants to deal with hunger when they are off the plane. The flight attendant admitted that the incident caused the confidence of the staff to be low. The company only conducted surprise inspections for the flight attendants, but other personnel who could be on the plane were not inspected. It’s incomparable between the small amount of food that the employees took away and the investment loss due to Cathay’s fuel hedging futures holding.