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Airline Operation

Delta Air Lines A330-900neo To Enhance Passenger Flight Experience Between Seattle – Shanghai

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Delta’s latest wide-body passenger aircraft, the Airbus A330-900neo, began its flight to the Shanghai-Seattle route on the 12th July. The model’s official entry to Delta’s fleet will give passengers more opportunities to experience the industry’s leading cabin seats, including the industry-renowned Delta One Suite.

Delta Air Lines ordered a total of 35 A330-900neo aircraft and was the first North American airline to launch the aircraft. On July 10th, US time, Delta’s first A330-900neo passenger plane had taken the lead from Seattle to Shanghai.

Steve Sear, President and Global Sales Executive Vice President of Delta Air Lines, said:

“The launch of the Delta A330-900neo model is the latest step in our continuous improvement of the customer experience worldwide. Passengers can not only fly around the world through Delta Air Lines’ ever-expanding global network, but also enjoy the latest onboard facilities, entertainment equipment and airline technology on the go.”

The new A330-900neo is Delta’s first wide-body aircraft fully equipped with four classes, including:

Delta’s Business Class Suite (Delta One® Suites – 29 seats): The industry-renowned Delta One® Suites offers passengers a separate private space. Each suite is equipped with a full height door to ensure passengers enjoy greater privacy and comfort. In addition, each seat has a straight walkway with fully reclining seats, ample personal storage, a larger in-flight entertainment system display and a more comfortable memory foam cushion. Delta also redesigned the A330-900neo’s business class suite based on feedback from passengers, providing greater work space and storage space.

Delta Premium Select (28-seat): The premium economy Class is designed with comfort in mind to provide more space for passengers. The seat is 38 inches (96.5 cm) wide, the seat is 18.5 inches (47 cm) wide, the back of the chair can be tilted back 7 inches (18 cm), the leg rests and headrests can be adjusted, and a bottled water storage space is available. . Premium Economy Class passengers not only have access to extra space, but also enjoy exclusive services and receive a wash kit with all travel essentials so that passengers can get a full rest before reaching their destination.

Delta Comfort+® (56-seat): Priority Economy Class is located in front of Economy Class and is an upgraded cabin seat option. The seat is 34 inches (86.3 cm) and the back can be tilted back 5 inches (12.7 cm) with exclusive overhead storage.

Basic Economy (Main Cabin – 168 seats): The seat is 33 inches (83.8 cm) and the back of the chair can be tilted back 4 inches (10 cm). Delta’s economy class also offers a number of intimate products such as memory foam cushions and free back seat entertainment systems. Passengers can also enjoy world-class cabin services and Delta’s unparalleled operational reliability.

In addition, the A330-900neo provides passengers with a first-class in-flight connectivity experience. The model is Delta’s first wide-body aircraft with a new Wireless Cabin Entertainment System (IFE) developed by Delta Flight Products, a cabin design startup wholly owned by Delta Air Lines. In addition, through the on-board 2Ku high-speed on-board interconnect technology, passengers can use mobile instant messaging tools such as iMessage, WhatsApp and Facebook Messenger for free on the go.

At the same time, Delta Air Lines’ A330-900neo aircraft also enhances the flight experience of all passengers, such as memory foam cushions for each seat, and is equipped with a power outlet; full-spectrum LED ambient lighting can adjust the lighting brightness according to different stages of flight. Each cabin has a large capacity and easy access to the overhead luggage space; the back entertainment system provides thousands of hours of audio and video entertainment free of charge. Passengers in each cabin enjoy a rich and exquisite meal selection, including a new economy class upgrade experience to be launched in November this year.

In addition, the A330-900neo is equipped with the latest generation of the Rolls-Royce Trent 7000 engine, which saves 25% in fuel consumption compared to the previous generation.

Albert K. Field Albert is my name, and travel the world is my game. I began my passion for travel at a very young age, I started this website as a strong means to further explore the world of frequent flyers programs (FFP). The relationship between customers and service providers in the aviation and hospitality industry always seems to be in opposition, however, since the introduction of United Airlines’ Frequent Flyers Programm since 1972*. This has significantly eased the middle spectrum between 2 parties. While the aim of airlines is still to generate more revenue; but for us,as consumers, are also given the opportunity to participate in the bargaining and exploiting from service providers. Living in a world of globalization where big data becomes vital for simulating successful economical activities, most of us will have to travel to other locations whether willingly or unwillingly, while you hearing all this fascinating stories about others, In fact, you too, can blend into the trend. It may not sound like how media illustrates, but indeed there are possibilities for us to have more spontaneous travel without getting held back by financial situation. My website consists of reviews of airline premium cabin products,airport lounges and stay reports of 5-star hotels and their executive lounges across the globe. In addition to all of that, I care the most about their frequent flyers program and loyalty program, which also includes banking partners. Plus, I spontaneously put up reviews and news update regarding premium water brands and restaurants. The purpose of this website is to share all of this information with my audience as well as inviting you to be part of my journey.

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Fleet Management

Exclusive: Join Me Onboard The Brand New SAS A350

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SAS Business Cabin A350 Press Image

Today I got invited to SAS’s launch event of their first A350 at Oslo Gardemoen Airport, they are showcasing their first A350 aircraft before put it into service 28 January 2020, SAS is not going to phase out any of their A340 yet, but every additional A350 they take delivery before 2023, will signal the departure of a A340; SAS is also phasing out 5 of their A330 Classic Model fleet with A330 enhanced version. “Although SAS won’t receive any Dreamliner in the near future, but every of their A350s got a cool ‘eyeliner’.” said by one SAS pilot.


Ingegerd Viking On Display
Ingegerd Viking On Display

As I was the last group to join the tour, the staff were already busy packing up the venue, so the check in process was rushed with no time for good old formalities. Since SAS technical base at Oslo airport does not have a big enough hangar for the A350, so the tour was happening in the nice weather of Scandinavia winter, which was a great excuse for my bad photography skills.

Practical Info Of SAS A350s:

Entrance View
Entrance View

RR Trent XWB engine
RR Trent XWB engine

  • The highest cabin ceiling in the industry,
  • A high definition tail camera,
  • 8 aircrafts ordered and waiting for delivery,
  • 300 seats onboard (40 SAS Business / 32 SAS Plus / 228 SAS Go),
  • 268 metric tons max. takeoff weight,
  • 50 tons max. load,
  • 66.9 m in length,
  • 64.8 m of wingspan,
  • 910 kmph/570 mph of cruising speed,
  • 13 800 km of range,
  • 0.028 liters/seat km fuel consumption,
  • RR Trent XWB engine.

Tail Camera Installed On SAS A350
Tail Camera Installed On SAS A350

SAS Business:

Business Class Main Cabin
Business Class Main Cabin

They have changed their business cabin signage with a completely new tone of orangish gold which is not consistent with SAS’s overall marketing colour palette; though it still looked good in terms of cabin soft mood setting.

Softer Sign of Business Cabin
Softer Sign of Business Cabin

  • 40 seats,
  • 1-2-1 layout,
  • Bed measurement of minimum 196cm,
  • In-flight entertainment screen 18,5” with higher resolution,
  • PC-power and high-power USB,
  • Separate control for backrest recline,
  • New bi-fold tray table including a personal device holder and more durable seat padding,
  • A durable threshold which gives a light foot massage,
  • A new welcoming area serves as a refreshment bar inflight;

Left Column of SAS Business Cabin
Left Column of SAS Business Cabin

Overall the business cabin seating haven’t change much except their new so-called light foot message feature with their floor threshold, which I personally think to include that in their press statement is more or less of a joke.

Business Seat Middle
Business Seat Middle

SAS’s choice of Thompson Vantage XL model seating is still excellent industry-wide, this might be one of the best business class seat in Europe, surely we’ve heart a lot about herringbone seating onboard many new aircrafts this few years, overall, you will get more personal space and flexibility on this forward-facing lay flat layout.

Business Seat Control Details
Business Seat Control Details

The new bi-fold tray works more smooth in terms of easiness to open and put back, the hardware parts really clicks on this seats.

Business Lay-flat Control Panel
Business Lay-flat Control Panel


I couldn’t really wrap my head around this when SAS first include this in their press statement, well, not until I saw this in person, they marketed as one of the unique SAS feature where it will give you a light foot message, first of all, people have to be barefoot (or with a pair of socks) to actually being able to feel anything. Most people will be wearing shoes or turn their cash-paid business class seat into a bed, so 80% of the time people onboard won’t even think about manually scratching their foot on something as ineffective as this.

This can merely count as something unique, as this is a common knowledge among any industry to use bumps to add friction which improves steadiness.

So-called threshold that gives you so-called foot message
So-called threshold that gives you so-called foot message

Welcome Area & Business Cabin Bar:

The new welcome area also the business bar area are much bigger than their old ones, it certainly adds a little modern touch to their fleet while the crew doesn’t have to work on this area during the down time of flight, which gives passengers a more relaxing corner to get comfortable and maybe have some movement in the cabin.

Business Bar Area
Business Bar Area
Wine Storage & New Espresso Machine
Wine Cooler & Drinks Preparation Area

SAS been working hard on introducing new flavours onboard, this time, they will be serving this inclusive mock-tails which is pre-bottle to mix with liquor onboard, this will be served with a new row of fancy new glasses. I see this as a positive change, as it will add something signature to the SAS brand.

Special Mocktail Onboard SAS A350
Special Mock-tails Onboard SAS A350

Also come back better than ever is an espresso machine that (rumoured) to be actually working, I can’t wait to have some nicely crafted coffee while onboard A350 flights.

New Espresso Machine
New Espresso Machine

SAS Plus:

The new SAS plus cabin is now turned to a 2-4-2 layout which is in relation to A350’s wider-ness than their older A340s, however, this meant their will be less access for people sitting in the middle part with no direct aisle access. This is a new premium economy seating SAS has ordered for their A350, I am not sure if it would actually give more comfort than their current ones.

SAS Plus Last Row
SAS Plus Last Row

  • 32 seats,
  • 2-4-2 layout,
  • 13.3” high-resolution IFE screens,
  • Include a leg rest with a foot support feature,
  • PC-power and high-power USB,
  • A cabin divider,
  • Shared snack shop with SAS Go passengers;

SAS Plus Seat Detail
SAS Plus Seat Detail
SAS Plus Seat Control
SAS Plus Seat Control
SAS Plus Seat Back Pouch
SAS Plus Seat Back Pouch
SAS Plus Foot Support
SAS Plus Foot Support
SAS Plus IFE System
SAS Plus IFE System
SAS Plus Cabin Divider
SAS Plus Cabin Divider, Indication Sign For SAS Plus Passengers To Use The Back Cabin Toilets

SAS Go:

SAS is following industry trends of add more seats per row with a 3-3-3 configuration, they are able to squeeze more seats by removing the crew resting compartment on passenger level like the A340s, instead they will block some rows of overhead bins to make space for the crew resting compartment “upstairs”.

SAS Go Main Cabin
SAS Go Main Cabin

  • 228 seats,
  • 3-3-3 layout,
  • 11.6” IFE screens with high resolution,
  • High-power USB,
  • A bi-fold meal table and a water bottle holder;

SAS Go Main Cabin First Row
SAS Go Main Cabin First Row
SAS Go Seat Tray Table
SAS Go Seat Tray Table
IFE System SAS Go
IFE System SAS Go

Another way for SAS to cut more space is to have this new type of curved seat back table that cut into the seat which saves them a decent amount of space cabin-wide.

Curved SAS Go Seat
Curved SAS Go Seat


We also got a chance to look inside their A350s cockpit, what a marvellous modern machine bird it is, I am certainly wowed-away by all of the details went into design the interface panel.

A350 Cockpit View
A350 Cockpit View
Cockpit A350 Control Panel
Cockpit A350 Control Panel

Not only has SAS add more seats in the human-cargo hold, so is the non-human-cargo AKA, the real cargo holding space, the new A350 will significantly increase their freighting capacity and no, people can’t come down to the cargo hold from the passenger level, so it’s not true.

Cargo Door SAS A350
Cargo Door SAS A350
SAS A350 Cargo Holder
SAS A350 Cargo Holder

More Pictures From The Tour:


Overall, It’s a great initiative for SAS to open its fleet to the public, though I can’t help but thinking how the program can be improved in many aspects, there’s a well-observed level of inconsistency in terms of airline staff capability, not just SAS, you can’t expect too much these days, but a man can always hope, one day one airline will get it right.

Until next time.

A350 Tail View
A350 Tail View

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Route Network

SAS To Join ANA With Tokyo Operation Shift To Haneda

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SAS A350 With New Livery, Courtesy of SAS

Scandinavian Airlines System (SAS) earlier today came out with a statement that they will shift their Copenhagen – Narita service to Haneda. The route will gives travellers access to downtown Tokyo directly with 30 domestic codeshare destinations with its Star Alliance partner All Nippon Airways (ANA). The metropolitan area of Tokyo has two international airports are looking to increase Japan’s tourist numbers by adding significantly more international flights ahead of the 2020 Summer Olympics. Japan’s biggest airport, Haneda, is more ideally located for business travellers and the airport is set to add 50 international routes per day as, starting in late March 2020, the government of Japan for the first time will allow aircraft to fly over central Tokyo during the day.

SAS New Livery, Courtesy Of SAS
SAS New Livery. Courtesy Of SAS

The direct Copenhagen-Haneda route will be served by SAS’ brand new Airbus A350 aircraft. As the most environmental-friendly airplane on the market, the A350 will reduce emissions by 30 percent compared to earlier generations of similar long-haul aircraft.

“Japan is already a very popular destination, and this will provide a positive boost for our travellers, both in relation to business travel and tourism. The new service offers an attractive timetable to Haneda and we hope it will be well received and appreciated by our travellers throughout Scandinavia and Japan, SAS looks forward to the opportunity to serve Haneda from summer season 2020 in time for the Olympic and Paralympic Games. With this initiative, SAS aims to support Olympic athletes in the national teams of Denmark, Norway and Sweden in their quest for Olympic success

Rickard Gustafson, President and CEO, SAS.

There is a large Scandinavian common market with a strong interest in Japan, both for leisure and business travel. The route is particularly well timed as SAS is in a unique cross border partnership with the three national Scandinavian Olympic and Paralympic Organising Committees and will be their principal airline partner during the 2020 Olympic Games in Tokyo.

SAS A350 Business Cabin, Courtesy Of SAS
SAS A350 Business Cabin. Courtesy Of SAS

  • Additional cities (Istanbul, Milan, Moscow, Shenzhen and Stockholm) are part of the 12 new routes ANA will serve out of Haneda Airport starting in 2020.
  • ANA will also be increasing the frequency of the Haneda – Los Angeles and Haneda – Sydney route in 2020.
  • The routes are part of ANA’s dual hub strategy to enhance its international network as Tokyo metropolitan airports continue to expand.

The two international airports had different roles when Narita first opened in 1978, Haneda was focused on domestic service while both ANA and JAL had to move their entire long-haul network til Narita. But since the opening of a fourth runway in 2010, the government of Japan has been gradually approve more international service from Haneda, with Narita will continue to serve more long-haul routes than Haneda, for legacy carriers like ANA and JAL, Haneda will become ever more important for capturing business travellers who are less price sensitive.

ANA will shift its U.S. destinations of San Jose, California, and Washington to Haneda with new destinations like San Francisco, Milan and Istanbul be added. This will shift ANA’s long haul operation to be more focused at Haneda. More capacity between Japan and Scandinavia will be added in spring 2020 when All Nippon Airways opens a new route between Haneda and Stockholm.

Shinjuku Skyline Courtesy Of SAS
Shinjuku skyline at sunset taken from Shibuya, Tokio. Courtesy Of SAS

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