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Austrian Airlines Resumed Scheduled Flight Operations Today



Captain Rudolf Buchsteiner
Following a break of about 90 days, Austrian Airlines resumed scheduled flight operations today with its initial flight to Munich departing from Vienna at 6:30 a.m. Austrian Airlines has started operations to 25 destinations today from Vienna Airport, which includes important European cities like Amsterdam, Berlin, Brussels, Frankfurt, Paris, and Zurich.
In addition to restarting flights, Austria’s red-white-red carrier also presented numerous measures designed to protect the health of passengers and employees.
Austrian Airline’s underlying message is simple – physical distancing wherever possible, and protective face masks have to be worn on board all flights. 

Cabin Service Austrian Airlines
Cabin Service Austrian Airlines

The obligation to wear face basks is also part of the General Conditions of Carriage 

The requirement to wear face masks as imposed by Austrian Airlines applies on all flights and in direct contact with Austrian Airlines employees, also on the ground. All passengers are requested to bring their own face-nose protective masks. Children under the age of six are exempted from the mask requirement. This has also been specified in the General Conditions of Carriage. Vienna Airport has also imposed the requirement on passengers to wear face masks in all terminals. In general, all passengers are recommended to wear protective masks during the entire journey – from the way to the airport to the arrival at the destination – and to continually keep a minimum distance from other people. 

Safety First When Flights Resume Mask Wearing Obligation At Austrian Airlines
Safety First When Flights Resume Mask Wearing Obligation At Austrian Airlines

Vienna Airport has already installed appropriate distance markings and signs for this purpose. Plexiglas panels (“sneeze guards”) have been mounted on the counters and disinfectant dispensers have been installed. In addition, passengers are regularly notified via announcements about the necessity to maintain a minimum physical distance of at least one meter.

“I am pleased that Austrian Airlines is starting scheduled flights again, and that we will be able to concentrate on flight operations together again. Together we already took numerous measures to ensure the safety of our passengers and employees. In doing so, we are also complying with the safety recommendations of the European Aviation Safety Agency (EASA), which is already working on the development of international standards and is thus a pioneer in Europe. We play an active role in this area, and Vienna Airport has recently become an EASA test airport”. 

Julian Jäger, member of the Executive Board of Vienna Airport

Check In Process Austrian
Check-In Process Austrian

 Contactless check-in and boarding options should be used

Austrian Airlines advises all passengers to already check in online from their homes. Anyone desiring to check in baggage can also do so without physical contact to others by using the “self- baggage drop-off devices” at Vienna Airport. Passengers will continue to be allowed to take hand luggage with them on board flights of the red-white-red national airline. However, passengers who do not really need their hand baggage with them on board should increasingly take advantage of the baggage check-in option. This is possible free of charge and will also accelerate the boarding process. Contactless boarding is also possible using the quick boarding gates. For this purpose, passengers only have to scan their boarding passes. Austrian Airlines will rely on boarding in small groups in the future to ensure adherence to physical distancing rules. If buses are used to board the aircraft, the number of passengers transported on each bus will be significantly reduced. 

Austrian Flight Attendants
Austrian Flight Attendants

Filters and air purification 

Each passenger will be given a disinfectant wipe when boarding the aircraft. The passengers will be seated throughout the aircraft with the greatest possible distance if capacity utilisation allows for this. Moreover, so-called “HEPA filters” (high efficiency particle absorbers) are used on board the flights. These devices remove 99.9 percent of all viruses, bacteria and particles from the air. The exchange of air takes place every three minutes, in which case the air consists of 60 percent fresh air and 40 percent recirculated air purified by the HEPA filters. The flow pattern of the air only takes place vertically, which means there is no dissemination of the air among the individual rows of seats.

Austrian Airlines Business Class Service
Austrian Airlines Business Class Service

“Safety is the top priority at Austrian Airlines at all times, and includes health protection. For this reason, we have developed a protection concept in cooperation with Vienna Airport and medical experts, which covers the entire travel chain. I am convinced that this will enable us to achieve an ideal balance between safety and service”

Austrian Airlines CEO Alexis von Hoensbroech

Here you can find the list of destinations Austrian Airlines is resuming flights to:
Direct flights from Vienna from June, 15
Amsterdam (AMS)
Athens (ATH)
Brussels (BRU)
Basel (BSL)
Paris (CDG)
Copenhagen (CPH)
Dubrovnik (DBV)
Dusseldorf (DUS)
Frankfurt (FRA)
Geneva (GVA)
Hamburg (HAM)
Larnaca (LCA)
Munich (MUC)
Bucharest (OTP)
Pristina (PRN)
Sarajevo (SJJ)
Thessaloniki (SKG)
Skopje (SKP)
Sofia (SOF)
Stuttgart (STR)
Tirana (TIA)
Tel Aviv (TLV)
Berlin (TXL)
Varna (VAR)
Zurich (ZRH)

Direct flights from Vienna from June, 15
Additional direct flights from Vienna from June, 22
Belgrade (BEG)
Graz (GRZ)
Innsbruck (INN)
Kosice (KSC)
Nice (NCE)
Prague (PRG)
Split (SPU)
Warsaw (WAW)

Additional direct flights from Vienna from June, 22
Long-haul flights from Vienna from July, 01
Bangkok (BKK)
New York – Newark (EWR)
Washington (IAD)
Chicago (ORD)

Long-haul flights from Vienna from July, 01
Additional Europe and Middle East flights from Vienna from July, 01
Stockholm (ARN)
Bologna (BLQ)
Cairo (CAI)
Moscow (DME)
Rome (FCO)
Florence (FLR)
Kyiv (KBP)
London (LHR)
Milan (MXP)
Sibiu (SBZ)
Podgorica (TGD)
Venice (VCE)
Zagreb (ZAG)

Additional Europe and Middle East flights from Vienna from July, 01
Charter flights from Vienna from July, 01
Karpathos (AOK)
Corfu (CFU)
Chania (CHQ)
Heraklion (HER)
Santorini (JTR)
Keflavik (KEF)
Kos (KGS)
Rhodes (RHO)
Zakynthos (ZTH)

Charter flights from Vienna from July, 01

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Route Network

SAS Launches Transfer Testing Solutions At Copenhagen Airport



SAS A350 Livery Rear View

The Chinese government recently issued new regulations that all passengers on flights to China need to undergo nucleic acid and serum IgM antibody tests in advance. The testing equipment at Copenhagen Airport will be put into use from November 16. Transit passengers need to set aside 4 hours for testing and obtain testing reports. This time is expected to be shortened to 1 hour after 2-3 weeks. Passengers who have undergone pre-boarding double-checks on flights to China at Copenhagen Airport can board directly with the negative test report. Scandinavian Airlines will continue to provide passengers with the latest news about the Copenhagen Airport testing facilities.

More flexible rebooking and cancellation for flights connecting to China

According to the new regulations, transit passengers need to undergo nucleic acid testing and serum IgM antibody testing in countries that fly directly to China, which may require extending their stay in Copenhagen, and thus need to rebook or cancel the original flight to Copenhagen. In order to facilitate passengers to accept the test on time, SAS is allowing passengers to rebook or cancel the flight to Copenhagen for free. The resulting change fee, refund fee and possible fare difference will be all exempted, that is to say, all are free. Normally, European inland segments are not allowed to be changed or cancelled individually. Please note that SAS is not responsible for other expenses incurred due to rescheduling, such as accommodation. There is no refund for cancelled connecting flights.

Extra Check-in Baggage For Students Fly From China

Scandinavian Airlines are now launching very attractive one-way tickets from China. All students departing from China who purchase SAS flight tickets in economy class only need to show a valid student ID at the airport check-in counter to check in one extra piece of luggage. This means that students travelling in economy class (except for Go Light) can carry two pieces of checked luggage, each of which must not exceed 23 kg. The free extra baggage check will be done manually at the airport check-in counter.

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