Connect with us

Airline Operation

Cathay Pacific Flags Data Breach Of 9.4 Million Passengers

Published

on

Cathay Pacific Fleet

Revealed late on Wednesday 24th October, Cathay Pacific announced that data of about 9.4 million passengers had been accessed without authorisation.

1nov15_5

Cathay Pacific Fleet

The company has detected suspicious activities since March this year and according to the airline, 860,000 passport numbers, about 245,000 Hong Kong ID numbers, 403 expired credit card numbers and 27 credit card numbers with no card verification value (CVV) were accessed in the breach.

“We are very sorry for any concern this data security event may cause our passengers,” said Rupert Hogg, the airline’s chief executive. “We acted immediately to contain the event, commence a thorough investigation with the assistance of a leading cyber security firm, and to further strengthen our IT security measures.”
Financial Times

It is said that Cathay Pacific doesn’t yet have evidence of any misuse of passengers data, but 9,4 million passengers personal info being leaked is a huge issue.

The following personal data was accessed: passenger name; nationality; date of birth; phone number; email; address; passport number; identity card number; frequent flyer programme membership number; customer service remarks; and historical travel information.
In addition, 403 expired credit card numbers were accessed. Twenty-seven credit card numbers with no CVV were accessed. The combination of data accessed varies for each affected passenger.
Aviation Tribune

Bottom Line

It said that the Hong Kong Police had been notified about the breach, here’s to hope that Cathay Pacific can resolve this as soon as possible. Even they’ve publicly claim that no passenger’s information has been compromised so far, but they are also proactively making contacts with passengers that have been effected ?

Any thoughts?

Click to comment

Leave a comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Route Network

SAS Resume Once Weekly Flight To Shanghai With A350

Published

on

SAS A350 Livery Rear View

From 29 September, Scandinavian Airlines will once again be possible to fly direct to China. Direct flights between Scandinavia and China with SAS has been stopped since 31 January. The airline has obtained approval from the Chinese authorities and is reopening the route from its hub from Copenhagen to Shanghai with a weekly frequency.


SAS will resume flights from Copenhagen Airport to Shanghai Pudong International Airport on September 29, 2020. The flight runs once a week from Copenhagen to Shanghai every Tuesday and from Shanghai to Copenhagen every Thursday. This route will use our brand new Airbus 350 to fly. The Airbus 350 has advanced engines and cabins, which can reduce emissions by 30% compared to the models it replaces. The specific flight schedule is as follows:

  • SK997 takes off from Copenhagen at 18:40 and arrives in Shanghai at 10:55+1 (the next day)
  • SK998 Departs from Shanghai at 13:10 and arrives at Copenhagen at 18:30

The reopening of this route is vital for trade. 

With the reopening of the route, SAS is aiming to meet demand for business travel and air freight services between Scandinavia and China.

At the end of October, SAS is also planning to resume flights to Beijing provided that SAS obtains the necessary approval from the authorities.


SAS is currently flying to 75 destinations and operates up to 380 flights a day. 

SAS is monitoring market developments on a weekly basis and is ready to step up its services when travel restrictions are eased and demand for travel increases again. 

SAS has introduced a range of measures aimed at meeting new demands in the work to prevent the spread of coronavirus. Please find more information here.


SAS Business Class Cabin Bar
SAS Business Class Cabin Bar

Regarding Onboard Service:

SAS Gold airport lounge at Copenhagen Airport is now open and has been adjusted according to the current situation, providing some packaged food and some buffet meals. SAS have also stepped up cleaning efforts and focused on maintaining a safe distance and reducing contact.

During the flight, meals and beverages are being provided no matter which class you are in, passengers can enjoy two meals during the flight, however, the bar in business class was temporarily closed during this period. The catering services will be different from the past due to pandemic restrictions.



SAS, Scandinavia’s leading airline, flies 30 million passengers to, from and within Scandinavia each year. The airline has three main hubs – Copenhagen, Oslo and Stockholm – with more than 125 destinations in Europe, USA and Asia. Spurred by a Scandinavian heritage and sustainable values, SAS will reduce total carbon emissions by 25 percent by 2025 and use sustainable aviation fuel equivalent to the total fuel used to operate all SAS domestic flights, by 2030.

In addition to flight operations, SAS offers ground handling services, technical maintenance and air cargo services. SAS is a founder member of the Star AllianceTM, and together with its partner airlines offers around 19,000 daily flights to over 1,300 destinations worldwide.

Continue Reading

Trending