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(Conflicted) Stay Report: Holiday Inn Warsaw City Centre Review



Holiday Inn Warsaw City Centre is a selective service property by IHG, though the location might be central, but it’s of walking distance to the main tourist area. In facts, there are only residential blocks around the hotel, I would consider being careful around the property at night. Other than that, this might well be one of the best Holiday Inn properties out there.

Check In

I arrived at the hotel around 11:00 am and was not expecting a room to be ready since it’s a Holiday Inn, but to my surprise, the female receptionist did a quick search on her end, and BANG: “We have a room ready for you right now, Sir.”

She immediately recognised my Platinum Status and greeted me right away for my loyalty. Other than being assigned to a room to the highest floor, I was also given access to a entire mini-bar for free.( As mentioned by her) The check-in process was smooth and swift, as I have to run other errands in the city, I quickly went up and left my luggages there.

Practical Info

  • Length: One night stay (early check-in)
  • Booked Room Category: Standard Guest Room
  • Upgraded Room Category: King Executive Room
  • Room Number: 1606
  • Booking Made: IHG App
  • IHG Rewards Tier: Platinum

Lobby Bar Holiday Inn Warsaw City Centre

The entire property looks new and clean, its contemporary design made the place stand out among the building’s surroundings. As a Platinum member, you may choose between points or a free drink at the lobby bar as your welcome amenity. Although I opt out on the drink, come to think of it, I would might spend some time at the lobby bar.

The Conflict

As I was only planning to drop off my luggage and go, I quickly took a glance at the mini-bar, it was well stocked with a dozen soft drinks and an entire row of hard liquor bottles; in addition to that, a selection of snacks are also placed inside. Unfortunately I do not have a picture to prove what exactly was in the mini-fridge as never would I thought the stunt they pulled off later on.

What I didn’t know at first was, the room I was upgraded to has free mini-bar for all of its guests, so as I was grateful for their gesture at first. I didn’t know until I read on their website that free mini-bar is included in each executive room.

Still, they could choose to upgrade me without the benefit of the free mini-bar. I would still be unaware of it til now.

The Room

The size of the room is not necessarily large, but they’ve utilised every space possible so it kept all the functionalities.

Standard Room, Holiday Inn Warsaw City Centre

Nightstand, Holiday Inn Warsaw City Centre

Bed,Holiday Inn Warsaw City Centre

The bed looked comfortable, and the size of the bed is decent for me, the handwritten note by the housekeeping team is a very thoughtful touch.

Thoughtful Note by the Housekeeping Team, Holiday Inn Warsaw City Centre

Night Stand Telephone, Holiday Inn Warsaw City Centre

Night stand next to the bed.

Working desk, Holiday Inn Warsaw City Centre

Menu and Espresso Machine, Holiday Inn Warsaw City Centre

The desk in the room has an espresso machine which It’s not included in the standard rooms.

TV, Holiday Inn Warsaw City Centre

Closet amenities in room, ironing, safe, slippers and robes at Holiday Inn Warsaw City Centre

The bathroom door conveniently served as the door for the closet, as when you close the door for the closet, the bathroom would stay open with no door to be found.

The closet features amenities that you would also found at many full service chains, like slippers and ironing board, as well as a safe.

The Conflicted

I went back to my room around 10 PM, only to realise that the mini-bar has been swapped with a lot less than what I first saw in the morning.

I get it that the hotel are trying to save money, also they are doing a great job by offering this to its guests. But I would find it more acceptable if they’ve done this before I checked-in.

Glasses and coffee cups on the shelf

The shelf for glasses and the mini-bar is embedded into the wall to save space.

Espresso Capsules and tea kettle sets.

Espresso capsules and tea kettle sets. Note that the espresso machine is a local brand if that has any bearing over how you choose your stay.

The Mini-bar when I come back at night, Holiday Inn Warsaw City Centre

Here you go, what originally has been above and beyond has come down from grace to simply have something is better than nothing.

I understand that they can play the game of hide and seek all day long, but if they are trying to win customers’ loyalty over this, I doubt whether this has helped them leave positive impressions among guests.

At this point, I believe my ranting has to stop and I called the front desk to explain the situation, and the answer I got was only a even bigger disappointment, the statement I got was intransitive.

So I decided to just let it go.

The Bathroom

Since it’s a Holiday Inn, you would have to lower your expectation before making remarks. Of course, they do not feature a bathtub in the bathroom. But a clean and new shower facility is provided.

Sink area, bathroom, Holiday Inn Warsaw City Centre

Sink, shower amenities, towels at Holiday Inn Warsaw City Centre

The sink is simple and minimalist but includes decent amenities and towels stockings.

Shower, Holiday Inn Warsaw City Centre

Shower amenities, and hand towels.

Especially their shower amenities, it smelled great and worked very well too. The shower amenities’ brand is called Prija, it’s definitely not the fanciest brand out there, but I did enjoyed the overall product.

Bathroom glasses. Holiday Inn Warsaw City Centre

Hair found on towels,Holiday Inn Warsaw City Centre

Another displeasure out of my stay was that I found other people’s hair in the towelings. Yak!

The Breakfast

I didn’t book the rate with breakfast included, but it looks like they offer it to all of its guests anyway. I am not saying all Holiday Inn properties has it.

The breakfast was decent and they even had a omelette stand. Not much to complain here.

Fruit jams at breakfast.

Cold plates of cheese and sausage, seasoned fish.

Cold plate spread, a decent selection.


Salad bar.

Yogurt and salad bar.

Tea sets.

Coffee machine.

Tea sets & coffee machine.

Milks and Juices.

Milk and juice.


Boiled Eggs.

Eggs, though the omelette stand had nobody working there during my breakfast visit.

Bacons, sausages, and potatoes.

Hot dishes for breakfast.

Sauces, and cutleries.


Cereal station.

Cereal station.

Even more milks.

More milk.

Overall the breakfast was top notch for a Holiday Inn. Though some offerings varies in quality, but Poland is a very affordable country.(Just saying)

The Mini Gym

Also located at the top floor, a mini gym is offered, though I found it to be of decent size, compared to my last experience with Hilton Gdansk, this one might be bigger. It’s very humble of them to call it a mini-gym IMO.

Gym facilties.

Treadmills in the mini gym.

Lifting sets.

The gym is well stocked with towels and features a water dispenser as well.

Towel and gym sink.

Bottom Line:

Without the mini-bar swap stunt they pulled off, this property can easily be one of the best Holiday Inns in Europe. It’s close to the central tourist area of Warsaw and offer great value to your money. There are also plenty of other good opportunities out there in the city, so I wouldn’t say you would have to stay here.

As always, Holiday Inns do not get detailed ratings in my reviews, but stay tuned.


Hotel Reviews

Stay Report: Hotel Indigo Warsaw Nowy Świat, King Suite Review



Hotel Indigo Warsaw - Nowy Swiat - Courtesy Of IHG

The Hotel Indigo Warsaw Nowy Świat is a four-star boutique hotel located next to the old town of Warsaw, Poland. What formerly known as the Branicki Residential House – Smolna 40, the building can be dated back to 1903. Through turmoils during the war, the residence building was developed by BUDIZOL Property to open as an Indigo hotel in May 2017.

How I Got There

The hotel is centrally located, so you may get there by many means of public transportation, but Uber is also extremly cheap in Poland, so the ride-sharing app has been my go-to method of communting around the city.

I arrived at the hotel site around 2 PM, and I was immediately impressed by the architecture itself. The hotel doesn’t look busy at all, in fact, it was a bit too quiet, I guess that’s why they called themselves a boutique hotel.


The hotel lobby is mesmerizing, the art installation was majestic and beautiful. Since I booked the stay with IHG rewards points, so I wasn’t expecting anything over and beyond from the hotel; however, to my surprsie, I noticed in the app that room has been upgraded to a suite in advance.

The lady who checked me in was happy to see someone finally showed up when I entered the lobby, she welcomed me with a warm greeting and thanked me for my royalty with IHG rewards, she told me that they’ve upgraded me to their only king suite of the hotel, and she called the housekeeping to check again whether everything was ready before making the room key cards for me.

She mentioned nothing about breakfast and I ended up not waking up early enough to find out anyway.

The entire hotel is trying to be sustainable, so the hallway light will only switch on if you make a clear sound, which can be creepy at times.

Practical Info

  • Length: One night Stay
  • Booked Room Category: Standard 1 Queen NS
  • Upgraded Room Category: Suite 1 King NS
  • Booking Made: IHG App
  • IHG Rewards Tier: Spire Elite
  • Booking Through: Point Breaks Redemption (15,000 Points)
  • Room Number: 409

The Suite

Upon entering, the suite looked bright and open, I felt the openness within the enclosed space avaliable, as stated on their website, the suite is only 44 sqm.

The interior is elegant and chic, I liked the strong contrast between the furniture and the plain white wall.

The suite has dedicated space for your luggage and decent closet space for all your other belongings.

The most dazzling thing about the living room would be the window, not only was it up to the ceilings, but the painted window frames made it even more chic and elegant.

The elevated seating space made it even more exquisite, you can just imagine yourself sitting there with a glass of wine and looking out to the window as you are taking everything in with light music playing in the background. (I actually did that.)

With different seating sofas together, you can also have an enjoyable time with friends and families.

Overall the living room layout is decent and nothing is compromised here in order to make up for the seating space.

I’ve chosen the welcome points during check in, but the hotel went out of their way and left a welcome letter with a glas of red wine for me in the room, too. I certainly felt very welcome by this kind gesture.

With the suite upgrade, I was also able to enjoy free soft drinks & snacks as part of their free in-suite offerings.

The counter under the TV is fully equipped with all the glassware and tea sets.

The mini bar has a decent selection of liquor options in addition to the free soft drinks.

One thing I found out during the stay was the scale formed inside the water kettle, that’s very unpleasant to encounter as it feels like the housekeeping lacks some attention to details here.

Behind the sofa sets, you can find a simple desk where you can work on. The desk & chair itself is decent but nothing revolutionary, but the smart appliances will surprise you.

The lamp had a charging head for iPhone and the smart telephone comes with google maps and internet browser, plus many other apps. In my opinion, these small gadgets are huge enhancements to a hotel’s hard product offerings nowadays.

The sky-light ceiling adds another key selling point to the room, it makes you feel the visual extention to the environment outdoor so for a moment I felt like standing under the glass roof of a French museum.

The Bedroom

The bedroom is relatively simple, the design is modern as always, but it’s not the same size as a normal guestroom, in fact it’s smaller.

The bed and pillows are clean and comfortable, the bed the hotel referred to as a king bed is of decent size, but not the biggest I’ve seen, the headboard is elastic and it’s great to lean on.

The hotel offers in-room handy phone which you can take out with you for internet coverage and make phone calls to a dozen different countries free of charge.

The Bathroom

The bathroom went for a black & white decor which brings out the contrast between the chequerboard tiles and other interiors.

The oval bathtub is elegantly designed and looked very chic.

The shower amenities being offered was from the German sport luxury brand Bogner. It was okay to use but personally I didn’t feel anything extraordinary while using it.

Another smart solution they had with the suite was, with a push of a bottom, you may switch clear or opaque the smart glass they’ve installed between the bathroom and the bedroom.

Fitness & Sauna

Although the hotel only has 60 rooms, it has a 24 hours fitness center equipped with a small sauna facility.

It’s not the most well-equipped gym but you can get a work out done without much problem.

The staff reminded me that it take some time to heat up the sauna, so if you are thinking of using it, you would have to call them in advance so they can heat it up for you.

Bottom Line

This IHG property gives great recognition to its elite members, that something may look favorably upon. It has a great location in central Warsaw, while the hotel itself is very quiet and peaceful, so it’s highly recommended that you spend some days with them. The staff doesn’t have to deal with a large flow of guests checking in and out everyday, so they definitely have a lot more time to ensure the quality of your stay experience; besides the hotel was opened 2017, so right now might be the perfect time to try it out.


Check-in Experience: 8.5/10

Staff Experience: 9/10

Status Recognition: 9.5/10

Room Comfortability: 8.5/10

Housekeeping Experience: 8.3/10

Overall Experience: 8.8/10

Thanks for reading this stay report, and are you planning to stay here soon? Leave a comment.

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