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The new Star Alliance lounge at Amsterdam AMS airport The new Star Alliance lounge at Amsterdam AMS airport

Lounge Operation

New Star Alliance Lounge Opens At Amsterdam Schiphol Airport, Netherlands

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Star Alliance passengers departing from the Dutch capital can look forward to enjoying the extraordinary experience of the new Superior Lounge at Amsterdam Airport Schiphol. Star Alliance’s new lounge will host eligible First and Business class passengers on March 8th, as well as Star Alliance Gold Card holders and eligible Maple Leaf Worldwide Club and United Club Member.

The lounge is located on the panoramic platform of the departure area of ​​the Schengen area 2 departure. It provides a convenient way to enter the boarding gate for passengers flying to the Schengen area European destination by Star Alliance member airlines.

All of Star Alliance’s lounges are designed to provide passengers with a unique local experience. Working with D-Dock, an Amsterdam-based construction company, Star Alliance has integrated the essence of Amsterdam into a new lounge. The elegant and contemporary design is inspired by the changing sky and landscape of the Netherlands, and the creative furniture and decorative pieces used are also original Dutch designs.

The lounge can accommodate up to 150 passengers and will be open from 5:30 am to 9:30 pm according to the Star Alliance (Schengen) flight schedule.

Christian Draeger, vice president of customer experience at Star Alliance, said: “Star Alliance has set itself the overall goal of improving the passenger travel experience. Providing quality lounge services is part of this goal. The openness of the new Amsterdam lounge is The number of Star Alliance lounges has increased to eight and provides a high level of lounge experience for passengers taking off from Amsterdam.”

Swissport CEO Menno Biersma said: “I am very pleased to work with Star Alliance to bring its newly designed lounge to the Dutch capital, where passengers can enjoy the warm service that Aspire has promised. We believe that the new The lounge will take the passenger experience to a whole new level with its intelligent design, comprehensive service and localization features.”

Andre van den Berg, chief commercial officer of the Royal Schiphol Group, added: “We are committed to providing passengers with a carefree and enjoyable travel experience. In addition to the services provided by Schiphol Airport, the Star Alliance Lounge It is also an attractive option for passengers to enjoy travel before boarding.”

The lounge is mainly used for passengers on the departure flights of Adria Airways, Aegean Airlines, Austrian Airlines, Polish LOT Airlines, Lufthansa, SAS, Swiss Air and Portugal TAP. Passengers on other Star Alliance member flight flights can also use the lounge, but note that the departure lounge is located in the Schengen departure area prior to passport inspection. A total of 10 Star Alliance member airlines provide direct flights to Amsterdam covering 23 destinations in 18 countries.

The new Star Alliance lounge at Amsterdam AMS airport

In addition to the member airline lounges and those operated by third parties, Star Alliance now offers eight lounges under its own brand name, located at Amsterdam Airport Schiphol, Buenos Aires Essa International Airport. Los Angeles International Airport, Paris Charles de Gaulle International Airport, Central Nagoya International Airport, Rio de Janeiro International Airport, Rome Fiumicino International Airport and São Paulo Guarulho International Airport.

The Star Alliance Lounge has always provided passengers with a unique experience with local character and personal attention. Since 2015, the Lounge at Star Alliance Los Angeles International Airport has been named the Best Alliance Lounge by Skytrax every year. Star Alliance is the first alliance to offer an alliance lounge to better meet passenger demand. At some non-hub airports, this deployment is sufficient for member airlines to bring them together to provide a highly competitive product. .

In addition, the Star Alliance Lounge at Paris Charles de Gaulle International Airport will be refurbished in the coming months. The new renovation will provide passengers with a fresh and comfortable atmosphere, further enhancing the travel experience of passengers from Paris.

Albert K. Field Albert is my name, and travel the world is my game. I began my passion for travel at a very young age, I started this website as a strong means to further explore the world of frequent flyers programs (FFP). The relationship between customers and service providers in the aviation and hospitality industry always seems to be in opposition, however, since the introduction of United Airlines’ Frequent Flyers Programm since 1972*. This has significantly eased the middle spectrum between 2 parties. While the aim of airlines is still to generate more revenue; but for us,as consumers, are also given the opportunity to participate in the bargaining and exploiting from service providers. Living in a world of globalization where big data becomes vital for simulating successful economical activities, most of us will have to travel to other locations whether willingly or unwillingly, while you hearing all this fascinating stories about others, In fact, you too, can blend into the trend. It may not sound like how media illustrates, but indeed there are possibilities for us to have more spontaneous travel without getting held back by financial situation. My website consists of reviews of airline premium cabin products,airport lounges and stay reports of 5-star hotels and their executive lounges across the globe. In addition to all of that, I care the most about their frequent flyers program and loyalty program, which also includes banking partners. Plus, I spontaneously put up reviews and news update regarding premium water brands and restaurants. The purpose of this website is to share all of this information with my audience as well as inviting you to be part of my journey.

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Airline Operation

Air France Introduces New Night Service Concept With Washington Dulles Lounge Revamped

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Air France New Lounge Decor

On July 18, 2019, Air France unveiling its newly revamped lounge at Washington Dulles International Airport; The new lounge welcomes Air France’s La Première and Business Class customers as well as Flying Blue Elite Plus members in a completely renovated, more elegant and modern environment. The total area is 615 square meters with two floors that can accommodate up to 155 customers.

Air France New Lounge Food & Drinks Counter
Air France New Lounge Food & Drinks Counter

At the heart of the lounge is a new dining area, There is a new service concept “Night Service” for Business Class guests onboard Flight AF027 departures every day from Washington to Paris, Charles de Gaulle.

Eligible passengers can enjoy French cuisine in the airport lounge just as they would on board. Guests can enjoy a full meal at the table, including appetisers, hot dishes, cheese plates, desserts, and wine and champagne.

Air France Lounge Charcuterie Board
Air France Lounge Cheese Plate
Air France Lounge Coffee & Croissant
Air France Lounge French Baguette & Wine
Air France Lounge French Pastries
Air France Lounge Desserts

During the flight, guests can enjoy a good night’s sleep in the business class cabin. A quiet private seat that can be converted into a flat bed which guarantees a peaceful rest. When they woke up with the flight reaching the French coastline, breakfast will be served right before landing at Paris Charles de Gaulle.

Air France Visual Illustration
Air France Visual Illustration
Air France Visual Illustration
Air France Visual Illustration

In addition to the service concept specially catered to business class passengers onboard the night flight, Air France also introduced other newly improved features at the lounge.

New Night Service Illustration
New Night Service Illustration

The iconic bar area in the lounge 

Dressed in a lacquered metal structure and completely open to the lounge, the bar offers a selection of wines, Champagnes and spirits, served by a bartender. For the first time in an Air France lounge, customers can also enjoy cold draught beers.

A new dining experience

As part of its ongoing effort to offer its customers the best possible service, the company has also revamped its dining area to highlight French gourmet cuisine.

Designed in the spirit of a Parisian brasserie, new furnishings and circular benches have been custom-designed to provide conviviality and comfort. Customers can enjoy a self-service buffet with a cold, sweet and savoury selection.

A cosy environment

The second level offers customers a genuinely cosy environment. In a relaxing light-filled atmosphere, where light screens perfectly mimic sunlight and the colour of the sky, customers can relax comfortably in chaises lounges or other seating of their choice. A snacking area completes this moment of well-being.

Air France Press Release
Air France New Lounge Decor
Air France New Lounge Decor

Facts of Air France’s new Washington lounge:

  • A VIP area with a cosy and private atmosphere, dedicated to customers travelling in the La Première cabin;
  • An area reserved for Flying Blue Platinum Ultimate customers.
  • A lobby equipped with new eligibility kiosks, for smoother access;
  • A co-working space;
  • Free Wi-Fi access and electrical/USB outlets close to each seat;
  • A lounge area reflecting the architectural design of the latest Air France lounges – wide bench seating, brightly-coloured individual seats that give the lounge its own distinctive identity; 
  • A press kiosk offering French and international newspapers and magazines, in addition to the digital offer available on the “Air France Play” app;
  • Freshen up and relax thanks to an invigorating shower.
Air France New Lounge Decor Details
Air France New Lounge Decor Details

Air France currently operates 2 daily flights to Washington by Airbus A380 and Boeing 777-200 from Paris-Charles de Gaulle; while KLM operates a daily flight to Washington from Amsterdam-Schiphol airport. There will be a schedule change from 26th October this year as the winter season schedule kicks in.

  • AF054: leaves Paris-Charles de Gaulle at 13:15, arrives in Washington at 15:40;
  • AF055: leaves Washington at 18:05, arrives at Paris-Charles de Gaulle at 7:35 the next day.
  • AF026: leaves Paris-Charles de Gaulle at 16:30, arrives in Washington à 19:05;
  • AF027: leaves Washington at 21:10, arrives at Paris-Charles de Gaulle at 10:45 the next day.
  • KL651: leaves Amsterdam-Schiphol at 13:20, arrives in Washington at 15:40;
  • KL652: leaves Washington at 17:45, arrives at Amsterdam-Schiphol at 7:20 the next day.
Air France New Lounge Decor Details
Air France New Lounge Decor Details

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Airline Operation

Singapore Airlines To Use SGD 50 Million To Upgrade Changi Airport T3 Lounge

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Illustration by HBA

Singapore Airlines will invest more than SGD 50 million in a major upgrade to the SilverKris and KrisFlyer Gold Lounges at Changi Airport Terminal 3. The refurbishment will begin in August 2019 and is expected to be completed by mid-2021.

After the upgrade, the area size and reception capacity of Singapore Airlines lounges at Terminal 3 of Changi Airport will increase by 30%. The new lounge will be tailored to the needs and preferences of the passengers, offering more spacious open spaces, fully upgraded amenities and a variety of dining options. Singapore Airlines has teamed up with the renowned hotel design company Hirsch Bedner Associates to inject new energy into each lounge, creating a modern yet warm atmosphere with a classic elegance.

Designed to create the ultimate exclusive lounge experience, passengers in the Singapore Airlines First Class Suite and First Class will experience a new The Private Room and First Class Lounge, carefully designed for a gorgeous and intimate seating space that will satisfy both passengers’ need to work and rest. The flagship bar will still be a feature of the First Class Lounge, while the private lounge will offer a full-service, high-end fine dining area. The passenger’s enjoyment experience will be further enhanced, in addition to the fresh seasonal flavor, you can also enjoy popular local cuisine all year round.

In addition, the Singapore Airlines Business Class Lounge will be expanded and has four different areas to meet the diverse needs of passengers. Passengers with shorter transit times can enjoy delicious snacks in a relaxed and welcoming café, while time-honoured passengers can enjoy a wide selection of Asian and international cuisine at the restaurant, including local specialties produced on-site.

One of the highlights of the new Business Class Lounge is that there will be a full-service bar and it will also serve as a buffet breakfast area. For passengers who need to work in a private space, there will also be separate working spaces called Productivity pods that will help increase productivity. The chaise lounges in the rest area will be used for passengers to take a short nap before departures.

The reception capacity of the KrisFlyer Gold Lounge will be doubled, including a dedicated work area, as well as a spacious terrace seating area and dining area. The KrisFlyer Gold Lounge will also be equipped with a washroom and shower.

“With extensive research and feedback garnered from our customers, we have relooked and re-envisioned our customer journey to develop this new design concept for our lounges at T3. Keeping the needs and wants of our customers in mind, we aim to deliver an experience that exemplifies the luxury and warm hospitality that SIA is known for. The project is a key part of our commitment to constantly elevate the customer experience, on the ground as well as in the air, and we look forward to revealing the exciting new offerings as construction progresses,” said Senior Vice President Customer Services & Operations, Mr Marvin Tan.

Singapore Airlines Press Release

The upgrade will be carried out in four phases. During the period, all the lounges will be gradually divided into sections, first the business class lounge, then the first class lounge and The Private Room, and finally the KrisFlyer Gold Lounge. During the upgrade period, the relevant passengers will have access to the temporary lounge to ensure that they will not be affected.

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