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New Star Alliance Lounge Opens At Amsterdam Schiphol Airport, Netherlands

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The new Star Alliance lounge at Amsterdam AMS airport

Star Alliance passengers departing from the Dutch capital can look forward to enjoying the extraordinary experience of the new Superior Lounge at Amsterdam Airport Schiphol. Star Alliance’s new lounge will host eligible First and Business class passengers on March 8th, as well as Star Alliance Gold Card holders and eligible Maple Leaf Worldwide Club and United Club Member.

The lounge is located on the panoramic platform of the departure area of ​​the Schengen area 2 departure. It provides a convenient way to enter the boarding gate for passengers flying to the Schengen area European destination by Star Alliance member airlines.

All of Star Alliance’s lounges are designed to provide passengers with a unique local experience. Working with D-Dock, an Amsterdam-based construction company, Star Alliance has integrated the essence of Amsterdam into a new lounge. The elegant and contemporary design is inspired by the changing sky and landscape of the Netherlands, and the creative furniture and decorative pieces used are also original Dutch designs.

The lounge can accommodate up to 150 passengers and will be open from 5:30 am to 9:30 pm according to the Star Alliance (Schengen) flight schedule.

Christian Draeger, vice president of customer experience at Star Alliance, said: “Star Alliance has set itself the overall goal of improving the passenger travel experience. Providing quality lounge services is part of this goal. The openness of the new Amsterdam lounge is The number of Star Alliance lounges has increased to eight and provides a high level of lounge experience for passengers taking off from Amsterdam.”

Swissport CEO Menno Biersma said: “I am very pleased to work with Star Alliance to bring its newly designed lounge to the Dutch capital, where passengers can enjoy the warm service that Aspire has promised. We believe that the new The lounge will take the passenger experience to a whole new level with its intelligent design, comprehensive service and localization features.”

Andre van den Berg, chief commercial officer of the Royal Schiphol Group, added: “We are committed to providing passengers with a carefree and enjoyable travel experience. In addition to the services provided by Schiphol Airport, the Star Alliance Lounge It is also an attractive option for passengers to enjoy travel before boarding.”

The lounge is mainly used for passengers on the departure flights of Adria Airways, Aegean Airlines, Austrian Airlines, Polish LOT Airlines, Lufthansa, SAS, Swiss Air and Portugal TAP. Passengers on other Star Alliance member flight flights can also use the lounge, but note that the departure lounge is located in the Schengen departure area prior to passport inspection. A total of 10 Star Alliance member airlines provide direct flights to Amsterdam covering 23 destinations in 18 countries.

The new Star Alliance lounge at Amsterdam AMS airport

In addition to the member airline lounges and those operated by third parties, Star Alliance now offers eight lounges under its own brand name, located at Amsterdam Airport Schiphol, Buenos Aires Essa International Airport. Los Angeles International Airport, Paris Charles de Gaulle International Airport, Central Nagoya International Airport, Rio de Janeiro International Airport, Rome Fiumicino International Airport and São Paulo Guarulho International Airport.

The Star Alliance Lounge has always provided passengers with a unique experience with local character and personal attention. Since 2015, the Lounge at Star Alliance Los Angeles International Airport has been named the Best Alliance Lounge by Skytrax every year. Star Alliance is the first alliance to offer an alliance lounge to better meet passenger demand. At some non-hub airports, this deployment is sufficient for member airlines to bring them together to provide a highly competitive product. .

In addition, the Star Alliance Lounge at Paris Charles de Gaulle International Airport will be refurbished in the coming months. The new renovation will provide passengers with a fresh and comfortable atmosphere, further enhancing the travel experience of passengers from Paris.

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Lounge Operation

Austrian Airlines To Reopen Lounge At Vienna Airport & Resume Flights To Shanghai

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Austrian Airlines OE-LAW Boeing 767-300ER

From September 29, 2020, Austrian Airlines will reopen its lounge at Vienna Airport Terminal 3. Austrian Airlines has also changed catering partner to DoN.

From 2 October Austria’s home carrier will fly to Shanghai with a weekly frequency, the route will be resumed with a Boeing 767, and on the airline’s wish list is “A second weekly flight to Shanghai.” 


Austrian Airlines Lounge @ Vienna Airport Reception
Austrian Airlines Lounge @ Vienna Airport Reception

Austrian Airlines will again welcome passengers in its lounge at Vienna Airport from September 29, 2020. Due to the spread of the Corona Pandemic and the temporary suspension of flight operations, Austria’s home carrier had to temporarily close all lounges on March 16, 2020. At the end of September, the Austrian Business Lounge Schengen (Terminal 3, Level 2 or F-Gates) will reopen its doors for Austrian Airlines passengers. 

The reopening brings a change for lounge visitors: quality caterer DoN is now responsible for the culinary offerings in the Austrian Airlines Lounge. The largest privately run catering company in Austria has won the tender and will be catering for lounge guests from now on. DO & CO will remain the partner for onboard catering on Austrian Airlines flights. 


“With the reopening of our lounge at Vienna Airport together with our new lounge catering partner DoN, we are taking another step towards normality and can offer our passengers more service along the journey. “

Austrian Airlines Head of Product Management, Erik Mosch. 

  • The food and drink on offer in the lounge complies with all hygiene requirements and has been adapted to meet official guidelines.
  • Visitors can choose from a wide range of beverages as well as cold and warm snacks and meals.
  • Regional delicacies are also offered.

The Austrian Airlines Lounge is located at the F-Gates in Terminal 3 and is open daily from 5.30 am to 8.00 pm. Initially, only the Schengen Business Lounge will be reopened; it is available to all passengers entitled to access. HON-Circle guests can expect a separate area.

Information on the access rules can be found at https://www.austrian.com/at/en/lounges-vienna-airport.

In the Austrian Airlines Lounge, as in the entire airport terminal and on board, there is a strict mask wearing obligation. Mouth and nose protection may only be removed while seated at the tables. 


Austrian B767 OE_LAX
Austrian B767 OE_LAX

Austrian Airlines will fly to Shanghai again from 2 October. After several postponements of the resumption due to the dynamic market situation, the return to China is now fixed. A Boeing 767 will fly from Vienna to Shanghai every Friday. The return flight will take place the following Sunday. Further connections to China are a conceivable option for Austrian Airlines. 


“We are very pleased to be able to return to China with regular passenger flights”, a second weekly flight to Shanghai is on our wish list.” 

Austrian Airlines board member Andreas Otto

The long-haul portfolio of Austrian Airlines is thus expanding to include another destination. In addition to Shanghai, Austria’s home carrier already flies to Chicago, New York and Washington, among others. 


  • Route                       Flight number   Flight day      Departure – Arrival (local times) 
  • Vienna – Shanghai    OS 75              Friday           1:30 p.m. – 6:00 a.m. (next day) 
  • Shanghai – Vienna    OS 76              Sunday         10:10 a.m. – 3:45 p.m. 

On the Austrian Airlines website, passengers will find up-to-date information on travel in times of corona, flight schedules, mask requirement or rebooking regulations. The information is updated on an ongoing basis. Furthermore, passengers will also find the current entry regulations for their respective destinations. 

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