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Stay Report: Hilton Budapest City King Executive Suite



In the city of Budapest, the two Hilton properties varies quite drastically in terms of standards and attention to details, so after an impressive stay with Hilton Budapest, I decided to give this property a try. Before my arrival, I’ve already had some concerns regarding what I will be getting. Upon browsing their website pictures, I’ve noticed the relatively old-fashioned design and furnishings, however, unlike Hilton Budapest, the Hilton Budapest city is quite generous in terms of suite upgrades. I’ve noticed the upgrade in the Hilton App to a King Executive Suite a few days before my stay.

Picture from the internet

The property is located right next to a huge shopping mall in the city centre of Budapest. I suppose they are focusing on the business travellers here. Here’s some information regarding my stay:

  • Hilton Honors Status: Diamond
  • Original booked room: King Deluxe Room
  • Upgrade to: King Executive Suite
  • Floor Level: Three
  • Booking: Hilton App
  • Stay: One Night

Check In:

It’s conveniently accessible by taxi and other types of transportation to this property and to my surprise, during my 3PM check in, there were roughly five people waiting to be checked in and the three agents were working diligently.

However, it seemed to me that each of those guests was taking surprisingly a long time since both the agent and the guests had a lot of Q&A sessions. I deiced to take the elevator to check in at the executive lounge. Unfortunately, the elevators require a keycard to operate, so I kindly asked the valet in the lobby to help me access the elevator to the top floor.

What I didn’t realised was that their executive lounge does not has an agent manned at the desk at all time and the only person in the lounge was in a mood to make me feel inferior to her as I do not have a keycard to access the lounge. So after I sent her a signal though the window glass door. She opened the door in disbelief and told me:” You need to have access to be here.” Seeing there was no staff in the lounge at all. I complied with taking the elevator back down to the lobby again.

The public area in floor level three.

I thought the line would disappear when I get down there, however, the same person are still there, I can assure you that it has been more than ten minutes after my lounge checkin to no lounge checkin rollercoaster experience. I started to wonder if there are some technical issues with their computer system.

After waiting anxiously for another fifteen minutes, it was finally my turn. It was a smooth check-in experience with (probably) the help of me preselecting the room in the Hilton App. She was professional and well-behaved on informing some information and after a few seconds, I was handed with a pair of room keys and headed to my suite.

The room:

The room itself is large and with a straight forward layout design which clearly used two standard guest room to constitute the suite.

With such abundant space, the shortcoming with their conventional furnishing design was ever more obvious. The living room looked sketchily furnished. With the single sofa around the corner, it does not set an inviting vibe to residents who could be planning to entertain guests here.

The bedroom area looked more thoughtfully furnished, with the big closet and king size bed, as well as the fact that you can move the TV closer to you with the adjustable handle system installed in the back of it.

The desk was large and the mini bar was conveniently located, things were not cramped into each other but rather sparsely placed there.

The minibar selection was well-stocked, both with quality and varieties, however, they seemed to forgot to include the two complimentary bottled water for Hilton members. Since I doubt they would serve Evian to everyone, after rang up the service center, it was quickly delivered. (not Evian)

Bathrobes and ironing kits in the closet.

The view outside wasn’t exactly breathtaking compared to the other Hilton property in town, the traffic down the road was been busy day and night.

The Bathroom:

The shower amenities in the bathroom.

The bathroom has to be the only thing I could consider to be Hilton standards at this property. From the bathtub and shower separation as well as the well placed bathroom amenities. Although the suite did not feature a guest bathroom, it was on par with the attention to detail I was looking for.

Other Amenities:

The executive lounge is indeed primitive, with some sunlight shine right into the seating area, it really isn’t somewhere comfortable to sit at during an afternoon where the sun is shining fiercely. I didn’t get a chance to try their happy hour. I believe they do have a decent spread although the physical environment might be a little off.

There is a what looks like a newly renovated gym facility at the hotel right next to the executive lounge, I was so bumped out about some of their services that I just thought of dropping the idea of writing a review on this unimpressive property, as a result, I did not take any pictures of anything other than the suite I was staying at.

However, as I am typing this review at home, I figured this is exactly the purpose of this website – to tell both the good and bad of my personal experience with hotels and airlines, thus in the future, I assure you that I will give you the 100% experience of each hotel property and airline carrier I encounter.

Bottom Line:

Check In Experience: 5.8/10

Mainly due to the long waiting in line, also due to the fact that lounge check in was unavailable.

Status Recognition: 7.8/10

Very well-received. However, there was no recognition during breakfast.

Staff Experience: 8.1/10

Professional and always response within an acceptable time frame, the young lady working in the lounge spent five minutes of her personal time to cut a kiwi into pieces with a fork for me.

Room Experience: 5.8/10

Spacious but lack comfort and atmosphere.

Overall: 6.87/10

I wouldn’t recommend this property unless you have some important business in the city, if you are here for leisure purposes, definitely stay at the other one as this property is more business-travellers-oriented.

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Hotel Reviews

Stay Report: Hotel Indigo Warsaw Nowy Świat, King Suite Review



Hotel Indigo Warsaw - Nowy Swiat - Courtesy Of IHG

The Hotel Indigo Warsaw Nowy Świat is a four-star boutique hotel located next to the old town of Warsaw, Poland. What formerly known as the Branicki Residential House – Smolna 40, the building can be dated back to 1903. Through turmoils during the war, the residence building was developed by BUDIZOL Property to open as an Indigo hotel in May 2017.

How I Got There

The hotel is centrally located, so you may get there by many means of public transportation, but Uber is also extremly cheap in Poland, so the ride-sharing app has been my go-to method of communting around the city.

I arrived at the hotel site around 2 PM, and I was immediately impressed by the architecture itself. The hotel doesn’t look busy at all, in fact, it was a bit too quiet, I guess that’s why they called themselves a boutique hotel.


The hotel lobby is mesmerizing, the art installation was majestic and beautiful. Since I booked the stay with IHG rewards points, so I wasn’t expecting anything over and beyond from the hotel; however, to my surprsie, I noticed in the app that room has been upgraded to a suite in advance.

The lady who checked me in was happy to see someone finally showed up when I entered the lobby, she welcomed me with a warm greeting and thanked me for my royalty with IHG rewards, she told me that they’ve upgraded me to their only king suite of the hotel, and she called the housekeeping to check again whether everything was ready before making the room key cards for me.

She mentioned nothing about breakfast and I ended up not waking up early enough to find out anyway.

The entire hotel is trying to be sustainable, so the hallway light will only switch on if you make a clear sound, which can be creepy at times.

Practical Info

  • Length: One night Stay
  • Booked Room Category: Standard 1 Queen NS
  • Upgraded Room Category: Suite 1 King NS
  • Booking Made: IHG App
  • IHG Rewards Tier: Spire Elite
  • Booking Through: Point Breaks Redemption (15,000 Points)
  • Room Number: 409

The Suite

Upon entering, the suite looked bright and open, I felt the openness within the enclosed space avaliable, as stated on their website, the suite is only 44 sqm.

The interior is elegant and chic, I liked the strong contrast between the furniture and the plain white wall.

The suite has dedicated space for your luggage and decent closet space for all your other belongings.

The most dazzling thing about the living room would be the window, not only was it up to the ceilings, but the painted window frames made it even more chic and elegant.

The elevated seating space made it even more exquisite, you can just imagine yourself sitting there with a glass of wine and looking out to the window as you are taking everything in with light music playing in the background. (I actually did that.)

With different seating sofas together, you can also have an enjoyable time with friends and families.

Overall the living room layout is decent and nothing is compromised here in order to make up for the seating space.

I’ve chosen the welcome points during check in, but the hotel went out of their way and left a welcome letter with a glas of red wine for me in the room, too. I certainly felt very welcome by this kind gesture.

With the suite upgrade, I was also able to enjoy free soft drinks & snacks as part of their free in-suite offerings.

The counter under the TV is fully equipped with all the glassware and tea sets.

The mini bar has a decent selection of liquor options in addition to the free soft drinks.

One thing I found out during the stay was the scale formed inside the water kettle, that’s very unpleasant to encounter as it feels like the housekeeping lacks some attention to details here.

Behind the sofa sets, you can find a simple desk where you can work on. The desk & chair itself is decent but nothing revolutionary, but the smart appliances will surprise you.

The lamp had a charging head for iPhone and the smart telephone comes with google maps and internet browser, plus many other apps. In my opinion, these small gadgets are huge enhancements to a hotel’s hard product offerings nowadays.

The sky-light ceiling adds another key selling point to the room, it makes you feel the visual extention to the environment outdoor so for a moment I felt like standing under the glass roof of a French museum.

The Bedroom

The bedroom is relatively simple, the design is modern as always, but it’s not the same size as a normal guestroom, in fact it’s smaller.

The bed and pillows are clean and comfortable, the bed the hotel referred to as a king bed is of decent size, but not the biggest I’ve seen, the headboard is elastic and it’s great to lean on.

The hotel offers in-room handy phone which you can take out with you for internet coverage and make phone calls to a dozen different countries free of charge.

The Bathroom

The bathroom went for a black & white decor which brings out the contrast between the chequerboard tiles and other interiors.

The oval bathtub is elegantly designed and looked very chic.

The shower amenities being offered was from the German sport luxury brand Bogner. It was okay to use but personally I didn’t feel anything extraordinary while using it.

Another smart solution they had with the suite was, with a push of a bottom, you may switch clear or opaque the smart glass they’ve installed between the bathroom and the bedroom.

Fitness & Sauna

Although the hotel only has 60 rooms, it has a 24 hours fitness center equipped with a small sauna facility.

It’s not the most well-equipped gym but you can get a work out done without much problem.

The staff reminded me that it take some time to heat up the sauna, so if you are thinking of using it, you would have to call them in advance so they can heat it up for you.

Bottom Line

This IHG property gives great recognition to its elite members, that something may look favorably upon. It has a great location in central Warsaw, while the hotel itself is very quiet and peaceful, so it’s highly recommended that you spend some days with them. The staff doesn’t have to deal with a large flow of guests checking in and out everyday, so they definitely have a lot more time to ensure the quality of your stay experience; besides the hotel was opened 2017, so right now might be the perfect time to try it out.


Check-in Experience: 8.5/10

Staff Experience: 9/10

Status Recognition: 9.5/10

Room Comfortability: 8.5/10

Housekeeping Experience: 8.3/10

Overall Experience: 8.8/10

Thanks for reading this stay report, and are you planning to stay here soon? Leave a comment.

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