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Stay Report: Radisson Blu Hotel Norge,Bergen

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Radisson Blu has been taking large portion of the market share in Scandinavia when it comes to 4 or 5 star hotels,but with most of its properties across the Nordic region has been open for more than 2 decades,they are losing competitiveness.

Their design and furniture has become old and out of fashion,so most of them is considerably in a vulnerable position if any of the other chians decide to come into the market;taking Oslo as a example,the city only has several Carlson properties,other than that,the best is like Clarion,Scandic or Best Western,which is not at the same level in terms of service and standards.As it’s not my intetion to explore to that route,but it’s one of the current situation customers are experiencing now.

Radisson Blu Hotel Norge,Bergen is right in the sentrum of Bergen city,the second largest city in Norway.I booked the standard room during the day time with a very low price for 2 nights,then I was fortunate to get a big upgarde to Junior Suite.

After consideration,there could be serveral reasons for this to happen:

1)I had filed a complain with my previous stay at one of their property in Sweden,which was a big disappointment as they failed to deliver a welcome gift as well as no greeting but standard cold face service.

2)The hotel is very lowly occupied as now is not the peak season for tourists coming for the fjords,since I was a Club Carlson gold member,they might just leave some bonus for their loyal customers.

3)The hotel is very generous and kind for doing this to most of their loyal customers,as this is not the first time I got upgraded at this hotel,but it is the truth that I was truly surprised by the size of the room(suite).

Regarding Welcome gift:never has any of those Radisson Blu I have stayed at remembered to deliver welcome gift on time,(only once in Copenhagen)so it’s not always fun to call the front desk and ask for it.So here is what I did before:

1)Radisson Blu Plaza Hotel,Oslo,Norway——I called for a welcome gift with a choice of fruit plate,and the resuts is amazingly delicous as I got a huge plate of all kinds of fruits well cut and plated on a marle stone plate.

2)Radisson Blu Scandinavia Hotel,Oslo,Norway——I got things on the desk which is chips and a bottle of cheap wine and some other nuts which is not my type,so I called them for a fruit plate as a welcome gift,they only delivered a rather small portion of unpilled fruits in a okay sized bowl.

3)Radisson Blu Scandinavia Hotel,Gothenburg,Sweden——I got a small plate of fruits and some peices of candy,but the fruits looks dead already and wasn’t even that tasty,I called for something else,but they failed to do so.I’d rather have nothing if they deliver shitty service.

Bottom line


Most of the Radisson Blu now can only be qualified as a 3 or 4 star hotel with no high expectations,but the one I have stayed at this time truly surprised me with their kind but small chocolate welcome gift as well as such a huge upgrade which is a huge plus,I definately gonna stay here agian next time I am in Bergen.

Hotel Reviews

Stay Report: Hotel Indigo Warsaw Nowy Świat, King Suite Review

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Hotel Indigo Warsaw - Nowy Swiat - Courtesy Of IHG

The Hotel Indigo Warsaw Nowy Świat is a four-star boutique hotel located next to the old town of Warsaw, Poland. What formerly known as the Branicki Residential House – Smolna 40, the building can be dated back to 1903. Through turmoils during the war, the residence building was developed by BUDIZOL Property to open as an Indigo hotel in May 2017.


How I Got There

The hotel is centrally located, so you may get there by many means of public transportation, but Uber is also extremly cheap in Poland, so the ride-sharing app has been my go-to method of communting around the city.

I arrived at the hotel site around 2 PM, and I was immediately impressed by the architecture itself. The hotel doesn’t look busy at all, in fact, it was a bit too quiet, I guess that’s why they called themselves a boutique hotel.


Check-In

The hotel lobby is mesmerizing, the art installation was majestic and beautiful. Since I booked the stay with IHG rewards points, so I wasn’t expecting anything over and beyond from the hotel; however, to my surprsie, I noticed in the app that room has been upgraded to a suite in advance.

The lady who checked me in was happy to see someone finally showed up when I entered the lobby, she welcomed me with a warm greeting and thanked me for my royalty with IHG rewards, she told me that they’ve upgraded me to their only king suite of the hotel, and she called the housekeeping to check again whether everything was ready before making the room key cards for me.

She mentioned nothing about breakfast and I ended up not waking up early enough to find out anyway.

The entire hotel is trying to be sustainable, so the hallway light will only switch on if you make a clear sound, which can be creepy at times.


Practical Info

  • Length: One night Stay
  • Booked Room Category: Standard 1 Queen NS
  • Upgraded Room Category: Suite 1 King NS
  • Booking Made: IHG App
  • IHG Rewards Tier: Spire Elite
  • Booking Through: Point Breaks Redemption (15,000 Points)
  • Room Number: 409

The Suite

Upon entering, the suite looked bright and open, I felt the openness within the enclosed space avaliable, as stated on their website, the suite is only 44 sqm.

The interior is elegant and chic, I liked the strong contrast between the furniture and the plain white wall.

The suite has dedicated space for your luggage and decent closet space for all your other belongings.

The most dazzling thing about the living room would be the window, not only was it up to the ceilings, but the painted window frames made it even more chic and elegant.

The elevated seating space made it even more exquisite, you can just imagine yourself sitting there with a glass of wine and looking out to the window as you are taking everything in with light music playing in the background. (I actually did that.)

With different seating sofas together, you can also have an enjoyable time with friends and families.

Overall the living room layout is decent and nothing is compromised here in order to make up for the seating space.

I’ve chosen the welcome points during check in, but the hotel went out of their way and left a welcome letter with a glas of red wine for me in the room, too. I certainly felt very welcome by this kind gesture.

With the suite upgrade, I was also able to enjoy free soft drinks & snacks as part of their free in-suite offerings.

The counter under the TV is fully equipped with all the glassware and tea sets.

The mini bar has a decent selection of liquor options in addition to the free soft drinks.

One thing I found out during the stay was the scale formed inside the water kettle, that’s very unpleasant to encounter as it feels like the housekeeping lacks some attention to details here.

Behind the sofa sets, you can find a simple desk where you can work on. The desk & chair itself is decent but nothing revolutionary, but the smart appliances will surprise you.

The lamp had a charging head for iPhone and the smart telephone comes with google maps and internet browser, plus many other apps. In my opinion, these small gadgets are huge enhancements to a hotel’s hard product offerings nowadays.

The sky-light ceiling adds another key selling point to the room, it makes you feel the visual extention to the environment outdoor so for a moment I felt like standing under the glass roof of a French museum.


The Bedroom

The bedroom is relatively simple, the design is modern as always, but it’s not the same size as a normal guestroom, in fact it’s smaller.

The bed and pillows are clean and comfortable, the bed the hotel referred to as a king bed is of decent size, but not the biggest I’ve seen, the headboard is elastic and it’s great to lean on.

The hotel offers in-room handy phone which you can take out with you for internet coverage and make phone calls to a dozen different countries free of charge.


The Bathroom

The bathroom went for a black & white decor which brings out the contrast between the chequerboard tiles and other interiors.

The oval bathtub is elegantly designed and looked very chic.

The shower amenities being offered was from the German sport luxury brand Bogner. It was okay to use but personally I didn’t feel anything extraordinary while using it.

Another smart solution they had with the suite was, with a push of a bottom, you may switch clear or opaque the smart glass they’ve installed between the bathroom and the bedroom.


Fitness & Sauna

Although the hotel only has 60 rooms, it has a 24 hours fitness center equipped with a small sauna facility.

It’s not the most well-equipped gym but you can get a work out done without much problem.

The staff reminded me that it take some time to heat up the sauna, so if you are thinking of using it, you would have to call them in advance so they can heat it up for you.


Bottom Line

This IHG property gives great recognition to its elite members, that something may look favorably upon. It has a great location in central Warsaw, while the hotel itself is very quiet and peaceful, so it’s highly recommended that you spend some days with them. The staff doesn’t have to deal with a large flow of guests checking in and out everyday, so they definitely have a lot more time to ensure the quality of your stay experience; besides the hotel was opened 2017, so right now might be the perfect time to try it out.


Ratings

Check-in Experience: 8.5/10

Staff Experience: 9/10

Status Recognition: 9.5/10

Room Comfortability: 8.5/10

Housekeeping Experience: 8.3/10

Overall Experience: 8.8/10

Thanks for reading this stay report, and are you planning to stay here soon? Leave a comment.

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